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Thursday 29 May 2014

The Server is unavailable.Check your configuration and network connection and try again.




Some time when we try to open the AX this error message appears.

The reason for this error message is that AOS service is not started on your machine.

Just go to start menu and than search for the services.msc file and than open it and than find Microsoft Dynamics AX object server and right click it and than select start.

As you can see the image of this in the below image.
















Some times this Dynamics AX object server didnt find in  services.msc file.This is due to the reason that service may be hosted on some other machine.

To check on which machine AOS service is installed you can go to the Microsoft Dynamics AX configuration and than select the connection tab you will see the name of the machine on which AOS service is running.

You can see this in the below image.


















This was all related to this error message.I hope it will help in resolving the issue.

If you have any issue feel free to comment on this.

Thanks

Muhammad Zahid

10 comments:

  1. Hi,

    Am facing the same issue but service is running, one user can able to access it but Administrator and other users are trying to open getting the "The server is unavailable. Check your configuration and network connection and try again." only can you pls help me on this.

    ReplyDelete
    Replies
    1. can u check the roles of other users?

      Delete
    2. hello sir,
      i have problem that AX is services running but we cannot access the AX 2012cu10 from client side.
      give a solution sir.

      Delete
  2. My problem solved, thanks man

    ReplyDelete
  3. Hi Thiyagarajan,

    we too have same issue at times where system admin can only login not other users , I have to reboot the server to resolve the issue . How you manage to sort out this issue . Kindly advise pls.

    ReplyDelete
  4. This comment has been removed by the author.

    ReplyDelete
  5. my problem solved ,
    thanks ....

    ReplyDelete